FAQ

Who is Robotz.com?

Robotz.com is a group of traders and developers that have passion in forex trading. We develop softwares to help traders trade better as well as coding service on client’s request.

What does Robotz.com provide?

We provide trading softwares and tools that based on MetaTrader4/MetaTrader5 platform. We also provide coding service from individual request or modified verion from our original products.

Does the Robotz member at MQL5 Community represent Robotz.com?

Yes, we also have registered as a member at MQL5 Community

Products and Services

How many license types of product are provided?

There are 3 license types that be applied for most of our products:

  • Trial license: You can use the product with full features for free in 7 days trial.

  • Full license: If you buy the product, you can use it with full features without any limitation.

  • Subscribed license: If you hire the product, you can use it with full features in the subscribed period.

Why can I not register trial license for second time?

Each email address is allowed to register a product for one time only. Since the trial license has full features, we must limit the registration times in order to avoid repeatly abused usage of trial product.

How the product is delivered after I buy or subscribe it?

After you buy or hire our product, an email will be sent to your email address, which includes details about your license such as activation key and download link.

How can I receive version for MT5?

If the product supports MT5, the downloaded file will be a .zip file that contains both .ex4 and .ex5 files. You will have both MT4 and MT5 version with one license.

How can I install the product on my MT4/MT5 terminal?

Our software is MetaTrader Program File format. It is .ex4 file (for MT4 platform) or .ex5 file (for MT5 platform). To install it, you just need to copy it to appropriate folder in MT4/MT5 data folder. All instruction documents are included in software package.